How to Choose a Commercial Cleaning Company?
Hygiene, sanitization, and cleanliness — these 3 words are vital to keeping your workplace presentable, productive, and, most importantly, safe. There are so many commercial cleaning companies that provide office cleanliness services. If you have already decided that hiring a professional cleaning company is worth it, how do you hire the right one?
This article will guide you in finding the perfect commercial cleaning company that meets your specific cleaning requirements. However, defining your requirements can also be challenging. If your requirements are unclear, the cleaning outcome will not be satisfactory. We will explain all the factors you need to know, from defining your specific requirements properly to evaluating the quality of the service.
Let’s get started by knowing why choosing the right cleaning team is essential.
Why Choosing the Right Cleaning Company Matters?
Hiring local or inexperienced cleaners will not yield the same results as hiring a cleaning company. Similarly, hiring an average cleaning company will not produce the same results as hiring the right cleaning company that fits your client profile. Choosing the right company to clean your office matters because of the following reasons:
Wide Range of Services
The Right Cleaning Company will offer various tailored services like deep cleaning, carpet cleaning, window washing, and many more! This lets you choose customized cleaning plans that you need for your company. Thus, you don’t need to risk your workplace cleanliness by selecting a generic cleaning service.Highly Trained Professionals
The expertise of the cleaning company matters. If the cleaning company's staff are expertly trained, it could be the right choice for you to hire! Trained cleaners stay up-to-date with the latest tools and innovative techniques, maintaining a flawless quality standard.Consistency and Reliability
The cleaning company’s proven track record of experience can prove its trustworthiness. You can expect a reliable service if the cleaning company consistently listens to the client and works accordingly.Advanced Equipment and Cleaning Supplies
With how fast this world is evolving with technology, it is crucial to stay up-to-date with cleaning tools and supplies. The right cleaning company will use the highest quality equipment to clean your office. They will use the most advanced carpet extractors and floor scrubbers.Cost-Effective in the Long Run
While it may be a little expensive initially, choosing the right cleaning company is more cost-efficient because they do a complete job. If you invest in local cleaners or average cleaning companies, you should do re-cleaning frequently. So, hiring small cleaning teams will be expensive in the long run. However, investing in the right cleaning company will keep your company clean for a long time with sheer perfection. It will reduce extra maintenance costs.Peace of Mind and Safety
Due to strict compliance with specific protocols, the right cleaning company gives you peace of mind. You don’t need to worry about safety concerns or any risks. The right cleaning company will be insured and will use eco-friendly products.
Ignoring office cleanliness can reduce employee morale and productivity. It can cause demotivation to work, spread diseases, and even damage your property. So, choosing the right cleaning company matters a lot for your business. Once you take this crucial step, you can focus on your core business activities.
Process of choose a Commercial Cleaning Company
Now that you understand why choosing the right cleaning company is essential, let’s look at the process of selecting a commercial cleaning company:
Define Your Cleaning Needs
The first step of the process is to define your cleaning needs. Clarify the deliverables and objectives of your cleaning order. Specify your business profile details, including the size of your office space and the number of windows, carpets, furniture, etc. The cleaning company will deliver a tailored service based on your company and order details.
How do you define your cleaning requirements? Consider the following key questions:
Frequency of cleaning services needed—daily, weekly, monthly, or annually?
What elements or rooms need cleaning? (e.g., restrooms, windows, tables, etc)?
Do you want specialized services, such as floor waxing?
When do you want the cleaning services? (The schedule)
What is your budget?
Answering these questions will help you decide which commercial cleaning company aligns with your cleaning needs.
Research and Vet Potential Companies
To carefully examine the cleaning company’s credibility, you need to evaluate:
Testimonials from other business owners in your industry.
The company’s website and pages on LinkedIn, Facebook, etc.
Check online reviews on trusted platforms like Google, Yelp, BBB, etc.
Verify they hold a legitimate license and are insured.
Creating a list of the companies that match the above factors will help you narrow down your choices and select the right commercial cleaning company for your business.
Understand Their Services and Flexibility
Understanding the cleaning company’s specialty or unique offers is crucial. Some are the best in post-construction cleaning, while others specialize in medical office cleaning. So, it depends on what they are known for the most. Take your time to analyze their specialized services. Also, consider how flexible their time is so that they can offer you the services on time.
Inquire about the company’s:
Service offerings: In what types of cleaning services do they specialize in?
Flexibility: Can they work according to your desired cleaning schedule?
Equipment and cleaning supplies: Do they use the latest equipment?
Thus, a specialized cleaning company that is flexible and can accommodate schedule changes according to your requirements can be your best choice!
Evaluate Their Commitment to Quality
As a client, you would never accept compromise in quality. That’s why a credible commercial cleaning company will have a 100% commitment to ensuring the highest quality possible.
The cleaning company’s level of commitment to quality can be evaluated by considering:
Experience: Experience matters. If the cleaning company has been in business for several years, it will give you access to legitimate reviews and testimonials from other clients similar to you.
Employee Training: The staff needs to be qualified, in addition to the company's experience. Are the cleaners and workers adequately trained using the latest cleaning techniques and safety protocols?
Quality Control: Quality assurance is promised if the company and services meet the required standards and requirements. You can consider whether the cleaning company conducts regular inspections, offers guarantees, or receives client feedback.
You want a cleaning company committed to maintaining high standards and regularly reviewing its processes to improve.
Consider Pricing, Contracts, and Value for Money
The most cost-effective options are neither the cheapest nor the most expensive ones. The best price is balanced and reasonable based on the value provided.
Consider pricing with the following factors:
Get Quotes: Ask for a quote on their service offers. Get a detailed business quote that provides details of the cost of their service.
Transparency in Pricing: There should be no hidden costs or charges. Maintaining transparency is vital. The company’s pricing structure and any additional fees should be detailed. Any Unexpected cost will hinder the business relationship.
Consider Contracts: Negotiate the contract mutually. Review the contracts carefully. Include clear clauses about service terms, cancellation policies, and renewal conditions. Don’t go for long-term commitments unless necessary.
Assess Value for Money: Assess the price according to the overall value of the service as well as the market price. Do not rush to judge the price. Consider the frequency and flexibility of the services.
Ultimately, choose a company that offers the best price without sacrificing your requirements.
Check Their Environmental Practices
A cleaning company becomes respectable and reliable when it takes measures to prevent environmental pollution. You can select the cleaning company that strives to create an eco-friendly atmosphere while providing its service.
As a client prospect, you can check the cleaning company’s environmental practices:
Eco-friendly Products: There are specific cleaning products in the market labeled eco-friendly. Check for the labels and inquire about them.
Waste Management: How does the cleaning company handle waste disposal? What about recycling? You have to consider these.
Energy-efficient Equipment: Reducing the carbon footprint is essential for eco-friendly companies. You can inquire whether their equipment contributes to minimizing the carbon footprint.
Biodegradability: If the products used by the cleaning company don’t break down naturally over time fast, it can increase environmental pollution. Ask if their products are biodegradable or not, meaning if they break down, reducing environmental impact.
Low Toxicity: Some products are highly toxic and can cause harmful effects on the environment. Check if the cleaning company uses low-toxicity products to minimize pollution.
Low VOC Content: VOC stands for Volatile Organic Compound. These are products that quickly evaporate at room temperature, causing air pollution. So, your ideal cleaning company should use products with low VOC content.
Reduced Packaging: Excess packaging can waste a lot of material, causing environmental pollution. The right cleaning company will use less packaging material.
A cleaning company that values environmental values can be your right choice. If the company values the environment enough, it would care to provide the best client service.
Review their Customer Service and Communication
Past and present client reviews can tell you about the company’s service quality. Besides the quality of the service, you can get an idea about the company’s responsiveness, reliability, professionalism, etc.
Make sure the commercial cleaning company:
Has a Dedicated Point of Contact: You should be able to contact directly with someone from the company responsible for successfully communicating your cleaning requirements.
Responds Promptly: A good cleaning company should be responsive on time. The right cleaning company for you should react quickly to questions, requests, or issues.
Is Open to Feedback: Choose an open-minded company that is open to feedback or any constructive criticism to do better.
Assessing reliable customer reviews and the company’s smooth communication are vital factors in choosing the right commercial cleaning company.
Conclusion
To wrap up, considering the above-described factors will help you choose the right commercial cleaning company for your office. Do your research. Consider the factors mentioned in this article before choosing a commercial cleaning company. Evaluate their pricing and commitment to quality.
The good news is we offer the best and affordable commercial cleaning services while maintaining all the factors mentioned in this article!
Collective Cleaning Service provides top-notch, customized cleaning solutions tailored to your specific needs. Our transparent and reasonable pricing reflects the quality of our service. We offer free consultations and quotes. Contact us today to discuss your company's cleaning needs and how we can help you focus on what you do best.
